Privacy Policy

Last Updated: May 2026

Commently - AI Reply Assistant is an AI-powered browser extension operated by Sarvodaya Infotech Pvt. Ltd.. This Privacy Policy explains how we collect, use, process, store, and protect user information when using our website and browser extension services.

1. Information We Collect

When users interact with the Commently extension or website, we may collect the following information:

  • User account information including name, email address, and phone number during registration.
  • Authentication and login information required to access services.
  • Social media post content that users explicitly interact with while using the extension.
  • Generated AI replies and comments created through the extension.
  • Metadata related to interactions, including timestamps, selected tone/mood, selected language, and usage activity.
  • Public profile information related to the interacted social media content, where applicable.
  • Browser and device information necessary for extension functionality and security.
  • User preferences and settings stored locally within the browser.

2. How We Use Information

We use collected information for the following purposes:

  • To authenticate and manage user accounts.
  • To generate AI-powered replies and comments requested by users.
  • To improve reply quality, system performance, and user experience.
  • To maintain comment history, analytics, and user activity tracking features.
  • To monitor abuse, fraud, unauthorized usage, and security threats.
  • To provide customer support and service improvements.

3. AI Processing & Third-Party Services

Commently uses third-party AI service providers, including OpenAI APIs, to generate AI-powered replies and responses. Content selected or submitted by users may be securely transmitted to these AI providers for processing.

We may also use trusted third-party services for:

  • Open AI response generation

These third-party services process data solely for functionality and service delivery purposes.

4. Browser Permissions

The extension may request browser permissions including:

  • activeTab — to access content from the currently active webpage selected by the user.
  • scripting — to inject extension interface components and enable AI reply functionality.
  • storage — to securely store user preferences and authentication information.
  • clipboardRead — to support copy/paste related features initiated by the user.

5. Social Media Content Access

Commently may temporarily access publicly visible content from supported social media platforms such as LinkedIn, X (Twitter), Reddit, Facebook, Instagram, and similar services solely for generating AI-powered replies requested by the user.

The extension only processes content when the user actively interacts with the extension functionality.

6. Data Storage & Retention

User data, generated comments, interaction history, timestamps, and related activity records may be securely stored on our servers to provide tracking, history, analytics, and account-related features.

We retain data only for as long as reasonably necessary to provide services, maintain platform security, comply with legal obligations, and improve system functionality.

7. Data Sharing & Disclosure

We do not sell, rent, or trade personal user data to advertisers or unrelated third parties.

User information may be shared only in the following circumstances:

  • With trusted service providers necessary for operating the platform and AI functionality.
  • When required by law, legal process, or governmental request.
  • To protect platform security, prevent fraud, abuse, or enforce our terms.

8. Data Security

We implement commercially reasonable technical and organizational security measures including encrypted HTTPS communication, restricted access controls, and secure server infrastructure to help protect user information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. User Rights & Controls

Users may:

  • Access and manage their account information.
  • Request deletion of their account and associated data.
  • Stop using the extension at any time by uninstalling it.
  • Contact us regarding privacy-related concerns.

10. Children's Privacy

Commently is not intended for children under the age of 13. We do not knowingly collect personal information from children.

11. Third-Party Websites & Platforms

Our extension may interact with third-party websites and social media platforms. We are not responsible for the privacy practices, policies, or content of those external services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised "Last Updated" date.

13. Contact Information

Sarvodaya Infotech Pvt. Ltd.
Yamuna Nagar, Haryana, India
Website: https://commently.tryautomation.com/
Email: tryautomation05@gmail.com